Supercell have updated their Fair Play Policy to now include phishing attempts.

Attempt this and your account could get banned for life. Here is the updated policy.

General Fair Play Policy Information

We’re stepping up our commitment to Fair Play!

As part of our Fair Play policy, players using prohibited 3rd party software will face disciplinary action, including but not limited to: permanent ban. We consider “bot” and “mod” use cheating, and strongly encourage players to remove any aforementioned programs from their devices.

By offering this warning, we hope to give all players a chance to enjoy our games the Fair way.

IMPORTANT:

We have taken manual action against reported accounts using 3rd party software

This is not a “one time thing”, but an ongoing initiative designed to safeguard all games going forward

Disciplinary action will happen in stages, so not everybody will be banned at once – as previously mentioned, we will continue to take these steps to ensure fair play going forward.

What is Safe and Fair Play?

Safe and Fair Play is our effort to provide a secure game environment for everyone playing.

To ensure our games are fair and fun for everyone, we do not tolerate cheating or fraudulent behavior.

Fraudulent service providers are often involved in illegal activity, hacking and scams; these activities hurt innocent people, in addition to being unfair to other players. U sing these services carries a risk of losing control of one’s accounts or financial data.

Third Party Software

Third party software consists of unapproved apps that manipulate gameplay. By altering game functionality, third party software aims to provide unfair advantages while potentially putting players’ accounts and privacy at risk.

Third party software includes:

  1. Hacks, “mods”, or programs that unfairly alter game functionality
  2. “Bots”, or gameplay automation services or scripts
  3. Any other programs that aim to modify or provide unearned progress

Unauthorised Gem Selling & Game Economy Abuse

By exploiting private player data and stolen credit cards, certain websites and individuals sell in-game currency for real world money.

Such practices request private login data to access your account. While attached to your account, salespeople purchase in-game currency with stolen credit cards and/or payment fraud, without worrying about how the consequences may hurt you.

IMPORTANT: If you release your private logins to illicit parties, you are permanently putting not only your game, but also financial and online security into a high-risk situation.

Buying & Selling Game Accounts

Account salespeople advertise advanced accounts, and bait players eager to progress in gameplay with tantalizing and unrealistic promises.

The risks surrounding account sales are:

  1. The seller may take your money and never give you the account
  2. You cannot be sure that the seller won’t continue using the account
  3. They may be selling the same account to multiple people
  4. The account status is unknown; it could already be poised for permanent ban
  5. The account will never be secure; Supercell cannot provide support for compromised accounts
  6. If you choose to spend money on the account, it will still never actually belong to you

Consequences

Fraudulent behavior, cheating and any related commercial actions surrounding our games are strictly prohibited by Supercell’s Terms of Service. In addition to the very real danger of a compromised account, participating in any of the above practices will lead to penalties such as revoked currency, temporary game suspension and even permanent closure of the game account.

We cannot provide support for game accounts that have been involved in fraudulent behavior, or in cases where a fraudulent service provider has compromised an account.

Please keep your account safe by avoiding all of these issues. It really isn’t worth your time or money.

Phishing for accounts is NOT okay!

Fair Play doesn’t just mean taking action against 3rd party accounts, but ensuring that your gameplay experience is fair as possible.

Any attempt to ‘phish’ for another player’s account or clan will result in disciplinary action taken against the Phisher’s account(s).

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